Data protection declaration

I.Name and contact details of the body in control of the data (‘the controller’) and of the data protection officer

 

1. The controller

This data protection policy applies to data processing by the following controller:

Renfert GmbH (hereinafter referred to as "Renfert")
Untere Giesswiesen 2
78247 Hilzingen
Germany
Email: aW5mb0ByZW5mZXJ0LmNvbQ==
Phone: +49 (0) 77 31 82 08 0

Renfert, alone or jointly with others, determines the purposes and means of processing the personal data (e.g. names, contact information, etc.).

2. Data protection officer

Renfert has designated an external data protection officer:

Christoph Rank
machCon Deutschland GmbH
Robert-Bosch-Strasse 1
78234 Engen
Deutschland
E-Mail: ZGF0ZW5zY2h1dHpAcmVuZmVydC5jb20=
Tel. +49 (0)7732 / 360 35 40

 

II. The collection and storage of personal data and the nature and purpose for which it is used

1. When visiting the website

When you visit the website www.renfert.com, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information is collected without you performing any action and stored until its automatic deletion:

  • IP address of the requesting computer
  • Date and time of accessing the site
  • Name and URL of the requested file
  • Website from which the site was accessed (referrer URL)
  • The browser used and, if applicable, the operating system of your computer as well as the name of your access provider

We process the abovementioned data for the following purposes:

  • Ensuring a trouble-free connection to the website
  • Ensuring the convenient use of our website
  • Evaluating the security and stability of the system
  • Further administrative purposes

The legal basis for processing the data is Article 6 (1) (f) of the General Data Protection Regulation (hereinafter referred to as the "GDPR"). Our legitimate interests arise from the data collection purposes listed above. We will not under any circumstances use the collected data for the purpose of drawing conclusions about you as an individual.

In addition, we use cookies and analysis services when our website is visited, see Clause IV. and V. of this data protection policy for further information.

2. When registering for our newsletter

If you have given your express consent in terms of Article 6 (1) (a) of the GDPR, we will use your e-mail address to regularly send you our newsletter. In order to receive the newsletter, the provision of an e-mail address is sufficient.

You can unsubscribe at any time by using the link at the end of each of our newsletters. Alternatively, you can also send your unsubscribe request to aW5mb0BSZW5mZXJ0LmNvbQ== by e-mail.

3. When using our contact form

If you have any questions or wish to contact us, you have the option of using a form on our website to contact us. You need to provide your name and a valid e-mail address so that we know who made the request and are able to reply. Further information can be provided voluntarily.

The data processing takes place in terms Article 6 (1) (a) of the GDPR based on your voluntary consent for the purpose of contacting us.

After completion of your request, the personal data collected by us for using the contact form will be automatically deleted at the end of any retention periods.

4. Repair Order Form

If you would like to place a repair order, you have the option of using a corresponding form on our website to contact us. You need to provide your name, address, and a valid e-mail address so that we know who has made the request, are able to process the request, and are able to reply to it. Further information can be provided voluntarily.

The data processing takes place in terms Article 6 (1) (a) of the GDPR based on your voluntary consent for the purpose of contacting us in relation to a repair.

After completion of your request, the personal data collected by us for using the contact form in relation to a repair will be automatically deleted at the end of any retention periods.

5. Wish list / Shopping list

If you would like to use our "Wish list" function, in order to receive information about products (favorites) that are of interest to you, you have the option of downloading a PDF as well as the specific option of receiving an e-mail. If you wish to receive your favorites list by e-mail, we require your e-mail address so that we can send the relevant e-mail to you. Further information can be provided voluntarily.

The processing of the personal data collected about you takes place in terms Article 6 (1) (a) of the GDPR based on your voluntary consent.

After sending the e-mail, the personal data collected by us to send the wish list will be automatically deleted at the end of any retention periods.

6. Online job applications

In addition, you have the option of submitting a job application via our website. For this, we use the online application server tool of Sage GmbH in Frankfurt am Main. This tool is hosted on a server managed by Sage GmbH. The data entered by you will be temporarily stored. For a job application, we require your full address as well as your e-mail address and telephone number (for further correspondence). We will also require further information from you for the assessment and selection, which we will inform you of accordingly. All correspondence in relation to the selection of personnel is stored by us electronically.

The processing of the personal data collected about you takes place in terms Article 6 (1) (a) of the GDPR based on your voluntary consent.

The personal data collected by us for the recruitment process will be deleted after the completion of the recruitment process and the end of any retention periods.

7. Registration for courses

If you would like to register for a course, you will be redirected within our website to our booking tool that is provided by Etzensperger Informatik AG (Switzerland) (hereafter referred to as "edoobox"). In this event, the data entered on our website is transferred to the edoobox servers. The transfer of data to Switzerland is generally permissible in terms of an adequacy decision by the EU Commission. In addition, we have concluded a contract with edoobox to process the orders. 

In respect of the binding registration for a course, we require your full address (billing address) as well as your e-mail address and telephone number. We will send all the documents, e.g. the booking confirmation and invoice, to you by e-mail to the specified e-mail address. Providing your telephone number is important in the event that there are queries regarding your registration or for any last-minute information before the start of the course. 

Payment of the course fees is by credit card via an external service provider. We use Stripe provided by Stripe Inc. in the USA for this (hereinafter referred to as "Stripe"). Stripe is certified in terms of Privacy Shield and thereby ensures that it complies with the data protection requirements. In particular, Stripe has published the following information on the type, scope, and purpose of its data processing under "Privacy Policy" (https://stripe.com/de/privacy) and in its entry in the Privacy Shield List (https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4). 

The processing of the personal data collected about you takes place in terms Article 6 (1) (b) and (f) of the GDPR. The consent to receive information about the products or activities of Renfert GmbH is optional and can be revoked at any time.

 

8. Access via Login

It is possible to register as a dealer in the dealer area on our website. In order for us to be able to create an account for you, the following personal data must be provided in the registration form: first name, last name, and e-mail address. 

The processing of the personal data collected about you takes place in terms Article 6 (1) (a) of the GDPR based on your voluntary consent. 

The personal data collected by us for the purpose of sending you your registration confirmation and login data will, after the e-mail has been sent, only be retained for the purpose of managing your dealer account. If you no longer wish to use our protected dealer area, you can cancel your registration at any time and your data will be automatically deleted at the end of any retention periods.

 

9. Direct chat or chat bot or virtual chat assistant

You can contact us directly via direct chat/chat bot/virtual chat assistant. You do not have to provide any personal data when using this function. If you do provide personal data, the processing of the personal data collected is based on your voluntarily given consent according to Art. 6 para. 1 sentence 1 lit. a of the GDPR or the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures that are carried out at the request of the data subject, according to Art. 6 para. 1 sentence 1 lit. b of the GDPR.

Direct chat/chat bot/virtual chat assistant serves as a sales channel and helps you find information on our website. It knows the content of the website and provides keyword-based answers to customer questions, makes link recommendations to relevant websites, or recommends customer contact via another channel. In addition, direct chat/chat bot/virtual chat assistant can research a dealer for you after you enter a location, country or other geographic information. You can also use this system to ask questions about the processing of orders or other inquiries, such as those relating to transport damage. Contact details and, for example, the delivery note number must be provided for this purpose. Finally, there is also the option to register with one of our portals via our direct chat/chat bot/virtual chat assistant (see above for further information).

In principle, it is not necessary to enter personal data in order to use the chatbot. In order to optimize the functionality using autonomous learning, customer inquiries are stored for 1 month. This may also affect the personal data that you have entered. This is not analyzed. Information such as chat duration, timestamps of messages, number of dialogs and approximate location of users are stored anonymously for statistical purposes only.

 

10. Renfert CONNECT App / Renfert CONNECT stick

It is possible to make some of our units "smart" using our "Renfert CONNECT app" and "Renfert CONNECT Wi-Fi adapter". For details on which units are included, check the information for the respective unit. In order for us to be able to offer you this service, we require the following personal data that must be provided during the registration process: first name, last name, address, and e-mail address of the Renfert CONNECT app user.

In addition, the serial numbers of the corresponding Renfert units are required for use so that they can be linked to the "Renfert CONNECT app".

We capture information on language settings, the country in which the units are being operated, the status of the user account, sensor data for the corresponding units including unit settings, unit status data including environmental conditions, statuses of components, status changes in the unit, status notifications from the unit as well as fault notifications, individual settings on the unit, as well as video and image data.

When capturing sensor data, we cannot exclude that information might also be captured that may allow conclusions to be drawn concerning the health of customers of Renfert CONNECT app users or of Renfert CONNECT app users themselves. It is not possible for us to correlate this data to the customers of Renfert CONNECT app users. However, we do reserve the right to initially analyze this data for statistical purposes.

It is possible to interact with your mobile device and the "Renfert CONNECT app" and, for example, also to use the camera in your mobile device to take pictures, and possibly to use data from additional sensors of your mobile device and to integrate this in the "Renfert CONNECT app", and to share information from the "Renfert CONNECT app". Due to the requirements of the operating system, please note that as a user of the "Renfert CONNECT app", you must regularly give your explicit consent to the use of the camera provided in your mobile device before using for the first time. The same applies for the other sensors of the mobile device. If you share data from the "Renfert CONNECT app", please be aware that as a user, you are responsible for compliance with data protection regulations.

The "Renfert CONNECT app" also allows you to store data from third parties, in particular customers and patients. This is encrypted in a database on your local device. As a result, access by third parties, also by us, is excluded as far as possible. If you store third-party data, please be aware that as a user of the "Renfert CONNECT app", you are responsible for compliance with data protection regulations.

We use the data to provide the functionality of the "Renfert CONNECT app", the functionality of the units equipped with the "Renfert CONNECT Wi-Fi adapter" or a possible corresponding onboard solution, and the functionality of services connected via the "Renfert CONNECT app" (GDPR Article 6, Paragraph 1 lit. b). We also use it to notify you in the event of safety notices and/or recall information (GDPR Article 6, Paragraph 1 lit. c and d); for proactive maintenance and reactive correction of faults (GDPR Article 6, Paragraph 1 lit. b); for improvement of the user-friendliness of the app and troubleshooting (GDPR Article 6, Paragraph 1 lit. a and f); for improvement of our product and service offerings (GDPR Article 6, Paragraph 1 lit. f); for billing purposes; and for marketing research and market research (GDPR Article 6, Paragraph 1 lit. a).

 

III. Transfer of data

The transfer of your personal data to third parties for purposes other than those listed below will not take place.

We will only transfer your personal data to third parties if:

  • You have given your express consent thereto in terms of Article 6 (1) (a) of the GDPR
  • The transfer is necessary in terms Article 6 (1) (f) of the GDPR for purposes of asserting, exercising, or defending a legal right and there is no reason to assume that you have an overriding legitimate interest in your data not being transferred
  • The transfer is necessary in terms Article 6 (1) (c) of the GDPR for compliance with a legal obligation
  • The transfer is lawful and necessary in terms Article 6 (1) (b) of the GDPR for the implementation of a contractual relationship with you
  • Or if there is another legal basis in terms Article 6 (1) of the GDPR

 

IV. Cookies

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device when you visit our site. Cookies do not damage your device. They do not contain viruses, Trojans, or other malware.

The cookie stores information that arises in connection with the specific device used in each case. However, this does not mean that we thereby receive direct information of your identity.

On the one hand, the use of cookies serves to make the use of our site more convenient for you. Accordingly, we use session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted when you leave our site.

In addition, we also use temporary cookies to improve usability that are stored on your device for a specified period of time. If you visit our site again to make use of our services, it will automatically recognize that you have already been on our site previously as well as the inputs and settings that you made, so you do not have to re-enter them.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer to you (see Clause V.). When you return to our site, these cookies allow us to automatically recognize that you have already been to our site previously. These cookies are automatically deleted after a defined time in each case.

The data processed by cookies is necessary for the above-mentioned purposes in order to safeguard our legitimate interests, as well as those of third parties, in terms of Article 6 (1) (f) of the GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that cookies are not stored on your computer or a notice appears before a new cookie is created. Completely disabling cookies may however result in not all the features of our website being available to you.

 

 

Verantwortungsvoller Umgang mit Ihren Daten.

Wir und unsere Partner verarbeiten Ihre persönlichen Daten, wie z. B. Ihre IP-Nummer, mithilfe von Technologien wie Cookies, um Informationen auf Ihrem Gerät zu speichern und darauf zuzugreifen und so personalisierte Werbung und Inhalte, Messungen von Werbung und Inhalten, Einsichten in Zielgruppen und Produktentwicklung zu ermöglichen. Sie entscheiden darüber, wer Ihre Daten und für welche Zwecke nutzt. Wenn Sie es erlauben, würden wir auch gerne:

  • Informationen über Ihre geografische Lage erfassen, welche bis auf einige Meter genau sein können
  • Ihr Gerät durch aktives Scannen nach bestimmten Merkmalen (Fingerprinting) identifizieren

Erfahren Sie mehr darüber, wie Ihre persönlichen Daten verarbeitet werden, und legen Sie Ihre Präferenzen im Abschnitt Einzelheiten fest. Sie können Ihre Zustimmung in der Cookie-Erklärung jederzeit ändern oder zurückziehen.
 

 

Cookies sind kleine Textdateien, die von Webseiten verwendet werden, um die Benutzererfahrung effizienter zu gestalten.

Laut Gesetz können wir Cookies auf Ihrem Gerät speichern, wenn diese für den Betrieb dieser Seite unbedingt notwendig sind. Für alle anderen Cookie-Typen benötigen wir Ihre Erlaubnis.

Diese Seite verwendet unterschiedliche Cookie-Typen. Einige Cookies werden von Drittparteien platziert, die auf unseren Seiten erscheinen.

Sie können Ihre Einwilligung jederzeit von der Cookie-Erklärung auf unserer Website ändern oder widerrufen.

Erfahren Sie in unserer Datenschutzrichtlinie mehr darüber, wer wir sind, wie Sie uns kontaktieren können und wie wir personenbezogene Daten verarbeiten.

Bitte geben Sie Ihre Einwilligungs-ID und das Datum an, wenn Sie uns bezüglich Ihrer Einwilligung kontaktieren.

Ihre Einwilligung trifft auf die folgenden Domains zu: www.renfert.com

Ihr aktueller Zustand: Alle zulassen. 

Ihre Einwilligungs-ID: ZMMI2qGmPNlYCEPxAHLHnGN7uqlkePJnHlTSrFOTG/ZX5EpoMkYN7w==Einwilligungsdatum: Donnerstag, 5. Oktober 2023 um 10:43:31 MESZ

Einwilligung ändern  |  Einwilligung widerrufen


 

Die Cookie-Erklärung wurde das letzte Mal am 24.09.23 von Cookiebot aktualisiert:

Notwendig (13)

Notwendige Cookies helfen dabei, eine Webseite nutzbar zu machen, indem sie Grundfunktionen wie Seitennavigation und Zugriff auf sichere Bereiche der Webseite ermöglichen. Die Webseite kann ohne diese Cookies nicht richtig funktionieren.

NameAnbieterZweckAblaufTyp
__cf_bm [x2]Hubspot
Sage HR Recruitment
Dieser Cookie wird verwendet, um zwischen Menschen und Bots zu unterscheiden. Dies ist vorteilhaft für die webseite, um gültige Berichte über die Nutzung ihrer webseite zu erstellen.1 TagHTTP Cookie
_zcsr_tmpZohoDieser Cookie ist für die Login-Funktion auf der webseite erforderlich.SessionHTTP Cookie
ASP.NET_SessionIdSage HR RecruitmentBehält die Zustände des Benutzers bei allen Seitenanfragen bei.SessionHTTP Cookie
bscookieLinkedInDieser Cookie wird verwendet, um den Besucher über eine Anwendung zu identifizieren. Dadurch kann sich der Besucher beispielsweise über seine LinkedIn-Anwendung bei einer webseite anmelden.1 JahrHTTP Cookie
CONSENTYouTubeWird verwendet, um festzustellen, ob der Besucher die Marketingkategorie im Cookie-Banner akzeptiert hat. Dieser Cookie ist notwendig für die Einhaltung der DSGVO der Webseite.2 JahreHTTP Cookie
CookieConsentCookiebotSpeichert den Zustimmungsstatus des Benutzers für Cookies auf der aktuellen Domäne.1 JahrHTTP Cookie
cookietestOnlimDieses Cookie wird benutzt, um zu bestimmen, ob der Besucher die Cookie-Einverständnis-Box akzeptiert hat.SessionHTTP Cookie
hex (10) [x2]ZohoRegistriert, welcher Server-Cluster den Besucher bedient. Dies wird im Zusammenhang mit dem Lastausgleich verwendet, um die Benutzererfahrung zu optimieren.SessionHTTP Cookie
JSESSIONIDZohoBehält die Zustände des Benutzers bei allen Seitenanfragen bei.SessionHTTP Cookie
rc::aGoogleDieser Cookie wird verwendet, um zwischen Menschen und Bots zu unterscheiden. Dies ist vorteilhaft für die Website, um gültige Berichte über die Nutzung Ihrer Website zu erstellen.PersistentHTML Local Storage
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Statistiken (22)

Statistik-Cookies helfen Webseiten-Besitzern zu verstehen, wie Besucher mit Webseiten interagieren, indem Informationen anonym gesammelt und gemeldet werden.

NameAnbieterZweckAblaufTyp
__hsscHubspotGibt an, ob die Cookie-Daten im Browser des Besuchers aktualisiert werden müssen.1 TagHTTP Cookie
__hssrcHubspotWird verwendet, um den Browser des Besuchers bei Rückkehr auf der Website zu erkennen.SessionHTTP Cookie
__hstcHubspotLegt eine eindeutige ID für die Sitzung fest. Dadurch kann die Webseite Daten über Besucherverhalten für statistische Zwecke erhalten.180 TageHTTP Cookie
_gaGoogleRegistriert eine eindeutige ID, die verwendet wird, um statistische Daten dazu, wie der Besucher die Website nutzt, zu generieren.2 JahreHTTP Cookie
_ga_#GoogleSammelt Daten dazu, wie oft ein Benutzer eine Website besucht hat, sowie Daten für den ersten und letzten Besuch. Von Google Analytics verwendet.2 JahreHTTP Cookie
_gatGoogleWird von Google Analytics verwendet, um die Anforderungsrate einzuschränken1 TagHTTP Cookie
_gidGoogleRegistriert eine eindeutige ID, die verwendet wird, um statistische Daten dazu, wie der Besucher die Website nutzt, zu generieren.1 TagHTTP Cookie
_hjAbsoluteSessionInProgressHotjarDieses Cookie wird benutzt, um zu zählen, wie oft eine Website von verschiedenen Besuchern besucht wurde – dies wird durch das Zuordnen einer zufälligen ID zu einem Besucher erledigt, damit der Besucher nicht zweimal registriert wird.1 TagHTTP Cookie
_hjFirstSeenHotjarDieses Cookie wird benutzt, um festzustellen, ob der Besucher die Website zuvor besucht hat oder, ob er ein neuer Besucher auf der Website ist.1 TagHTTP Cookie
_hjIncludedInSessionSample_#HotjarErfasst Statistiken über Besuche des Benutzers auf der Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer auf der Website und welche Seiten gelesen wurden.1 TagHTTP Cookie
_hjRecordingEnabledHotjarSammelt Daten über die Navigation und das Verhalten des Benutzers auf der Website - Daraus werden statistische Berichte und Heatmaps für den Website-Besitzer erstellt.SessionHTML Local Storage
_hjRecordingLastActivityHotjarLegt eine eindeutige ID für die Sitzung fest. Dadurch kann die Webseite Daten über Besucherverhalten für statistische Zwecke erhalten.SessionHTML Local Storage
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_hjSessionUser_#HotjarErfasst Statistiken über Besuche des Benutzers auf der Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer auf der Website und welche Seiten gelesen wurden.1 JahrHTTP Cookie
_hjTLDTestHotjarDas Cookie wird verwendet, um das SEO-Ranking für die aktuelle Website zu ermitteln - Dieser Service wird vom Statistik- und Analysedienst eines Drittanbieters bereitgestellt.SessionHTTP Cookie
collectGoogleWird verwendet, um Daten zu Google Analytics über das Gerät und das Verhalten des Besuchers zu senden. Erfasst den Besucher über Geräte und Marketingkanäle hinweg.SessionPixel Tracker
hjActiveViewportIdsHotjarDieses Cookie enthält einen ID-String über die aktuelle Sitzung. Dieser beinhaltet nicht personenbezogene Informationen über die Unterseiten, die der Besucher aufruft – diese Informationen werden benutzt, um die Nutzererfahrung des Besuchers zu optimieren.PersistentHTML Local Storage
hjViewportIdHotjarSpeichert die Bildschirmgröße des Nutzers, um die Größe der Bilder auf der Website einzustellen.SessionHTML Local Storage
hubspotutkHubspotLegt eine eindeutige ID für die Sitzung fest. Dadurch kann die Webseite Daten über Besucherverhalten für statistische Zwecke erhalten.180 TageHTTP Cookie
ln_orLinkedInRegistriert statistische Daten über das Verhalten der Besucher auf der Webseite. Wird vom Webmaster für interne Analysen verwendet.1 TagHTTP Cookie
tdGoogleRegistriert statistische Daten über das Verhalten der Besucher auf der Webseite. Wird vom Webmaster für interne Analysen verwendet.SessionPixel Tracker
yt-player-headers-readableYouTubeWird verwendet, um basierend auf den Geräte- und Netzwerkeinstellungen des Besuchers die optimale Videoqualität zu ermitteln.PersistentHTML Local Storage

Marketing (37)

Marketing-Cookies werden verwendet, um Besuchern auf Webseiten zu folgen. Die Absicht ist, Anzeigen zu zeigen, die relevant und ansprechend für den einzelnen Benutzer sind und daher wertvoller für Publisher und werbetreibende Drittparteien sind.

NameAnbieterZweckAblaufTyp
__ptq.gifHubspotSends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.SessionPixel Tracker
_fbpMeta Platforms, Inc.Wird von Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel Echtzeitgebote dritter Werbetreibender.3 MonateHTTP Cookie
_gcl_auGoogleWird von Google AdSense zum Experimentieren mit Werbungseffizienz auf Webseiten verwendet, die ihre Dienste nutzen.3 MonateHTTP Cookie
ads/ga-audiencesGoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionPixel Tracker
AnalyticsSyncHistoryLinkedInWird in Verbindung mit der Datensynchronisation mit dem Analysedienst eines Drittanbieters verwendet.30 TageHTTP Cookie
bcookieLinkedInVerwendet vom Social-Networking-Dienst LinkedIn für die Verfolgung der Verwendung von eingebetteten Dienstleistungen.1 JahrHTTP Cookie
IDEGoogleVerwendet von Google DoubleClick, um die Handlungen des Benutzers auf der Webseite nach der Anzeige oder dem Klicken auf eine der Anzeigen des Anbieters zu registrieren und zu melden, mit dem Zweck der Messung der Wirksamkeit einer Werbung und der Anzeige zielgerichteter Werbung für den Benutzer.1 JahrHTTP Cookie
LAST_RESULT_ENTRY_KEYYouTubeWird verwendet, um die Interaktion der Nutzer mit eingebetteten Inhalten zu verfolgen.SessionHTTP Cookie
li_gcLinkedInSpeichert den Zustimmungsstatus des Benutzers für Cookies auf der aktuellen Domäne.180 TageHTTP Cookie
li_sugrLinkedInSammelt Daten über das Verhalten und die Interaktion von Besuchern - Dies wird verwendet, um die Webseite zu optimieren und Werbung auf der Webseite relevanter zu machen.3 MonateHTTP Cookie
lidcLinkedInVerwendet vom Social-Networking-Dienst LinkedIn für die Verfolgung der Verwendung von eingebetteten Dienstleistungen.1 TagHTTP Cookie
LogsDatabaseV2:V#||LogsRequestsStoreYouTubeAnstehendPersistentIndexedDB
nextIdYouTubeWird verwendet, um die Interaktion der Nutzer mit eingebetteten Inhalten zu verfolgen.SessionHTTP Cookie
pagead/1p-conversion/#/GoogleAnstehendSessionPixel Tracker
pagead/1p-user-list/#GoogleWird verwendet, um zu tracken, ob der Besucher Interesse an bestimmten Produkten oder Ereignissen auf mehreren Websites gezeigt hat und wie der Besucher zwischen den Websites navigiert - Dies wird zur Messung des Werbeaufwands verwendet und erleichtert die Zahlung von Empfehlungsgebühren zwischen Websites.SessionPixel Tracker
pagead/landingGoogleSammelt Daten zum Besucherverhalten auf mehreren Webseiten, um relevantere Werbung zu präsentieren - Dies ermöglicht es der Webseite auch, die Anzahl der Anzeige der gleichen Werbung zu begrenzen.SessionPixel Tracker
remote_sidYouTubeNotwendig für die Implementierung und Funktionalität von YouTube-Videoinhalten auf der Website.SessionHTTP Cookie
requestsYouTubeWird verwendet, um die Interaktion der Nutzer mit eingebetteten Inhalten zu verfolgen.SessionHTTP Cookie
ServiceWorkerLogsDatabase#SWHealthLogYouTubeNotwendig für die Implementierung und Funktionalität von YouTube-Videoinhalten auf der Website.PersistentIndexedDB
test_cookieGoogleVerwendet, um zu überprüfen, ob der Browser des Benutzers Cookies unterstützt.1 TagHTTP Cookie
TESTCOOKIESENABLEDYouTubeWird verwendet, um die Interaktion der Nutzer mit eingebetteten Inhalten zu verfolgen.1 TagHTTP Cookie
UserMatchHistoryLinkedInWird verwendet, um Besucher auf mehreren Webseiten zu verfolgen, um relevante Werbung basierend auf den Präferenzen des Besuchers zu präsentieren.30 TageHTTP Cookie
VISITOR_INFO1_LIVEYouTubeVersucht, die Benutzerbandbreite auf Seiten mit integrierten YouTube-Videos zu schätzen.180 TageHTTP Cookie
VISITOR_PRIVACY_METADATAYouTubeAnstehend180 TageHTTP Cookie
YSCYouTubeRegistriert eine eindeutige ID, um Statistiken der Videos von YouTube, die der Benutzer gesehen hat, zu behalten.SessionHTTP Cookie
yt.innertube::nextIdYouTubeRegistriert eine eindeutige ID, um Statistiken der Videos von YouTube, die der Benutzer gesehen hat, zu behalten.PersistentHTML Local Storage
yt.innertube::requestsYouTubeRegistriert eine eindeutige ID, um Statistiken der Videos von YouTube, die der Benutzer gesehen hat, zu behalten.PersistentHTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEYYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosPersistentHTML Local Storage
YtIdbMeta#databasesYouTubeWird verwendet, um die Interaktion der Nutzer mit eingebetteten Inhalten zu verfolgen.PersistentIndexedDB
yt-remote-cast-availableYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosSessionHTML Local Storage
yt-remote-cast-installedYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosSessionHTML Local Storage
yt-remote-connected-devicesYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosPersistentHTML Local Storage
yt-remote-device-idYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosPersistentHTML Local Storage
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yt-remote-session-nameYouTubeSpeichert die Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten Youtube-VideosSessionHTML Local Storage
ZCAMPAIGN_CSRF_TOKENZohoDieser Cookie wird verwendet, um zwischen Menschen und Bots zu unterscheiden. Dies ist vorteilhaft für die webseite, um gültige Berichte über die Nutzung ihrer webseite zu erstellen.SessionHTTP Cookie

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Nicht klassifizierte Cookies sind Cookies, die wir gerade versuchen zu klassifizieren, zusammen mit Anbietern von individuellen Cookies.

NameAnbieterZweckAblaufTyp
eZSESSID_FEeZSESSIDwww.renfert.comAnstehendSessionHTTP Cookie
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-auto-msg [x2]www.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-langwww.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-questionwww.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-senderwww.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-soundwww.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-tagswww.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-timestamp [x2]www.renfert.comAnstehendPersistentHTML Local Storage
onlimChat.chatwidget-4c7c82c9-27d1-4630-b83c-cabcd3e7f606-widgetInfo [x2]www.renfert.comAnstehendPersistentHTML Local Storage
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V. Analysis and tracking tools

The tracking measures listed below are used by us on the basis of the provisions of Article 6 (1) (f) of the GDPR. We use the tracking measures to ensure that our site design meets our customers needs and for the continuous optimization of our website. In addition, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer to you. These are legitimate interests within the meaning of the above-mentioned provision.

The respective data processing purposes and data categories are apparent from the corresponding tracking tools.

 

1. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., for the purpose of designing and continually optimizing our websites to meet the needs of our users (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). In this context, pseudonymized user profiles are created and cookies (see Clause IV.) are used. The information generated by the cookie about your use of this website, such as:

  • browser type/version
  • operating system used
  • referrer URL (the previous page visited)
  • host name of the accessing computer (IP address)

is transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to the use of the website and Internet use for the purposes of market research and designing the website to meet the needs of our users. This information may also be transferred to third parties insofar as this is required by legislation or if such third parties process this data on our behalf as a processor. Under no circumstances will your IP address be merged with any other data provided by Google. The IP addresses are anonymized so that they cannot be identified (IP masking). The anonymization feature used ensures that Google regularly shortens your IP address within member states of the European Union or other states that are a party to the Agreement on the European Economic Area prior to transmission to the United States.

You can prevent the installation of cookies by setting the browser software accordingly; however, in this event, you may not be able to use all the features of the website.

You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection of data by Google Analytics by clicking this link. An opt-out cookie will be set that will prevent the collection of your data when you visit this website in the future. The opt-out cookie will only be valid for this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will need to reset the opt-out cookie.

For further information about data protection in connection with Google Analytics, refer to the Google Analytics Help Center, for example.

2. Google Tag Manager

The Google Tag Manager solution provided by Google is an option with which we are able to manage website tags via a single interface. This allows us to integrate Google Analytics and other Google marketing services into our website. As Google Tag Manager only makes use of tags, it does not process any personal data about you.

3. GA Audience

Our website uses GA Audience, a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "GA Audience"). GA Audience uses, among other things, cookies that are stored on your computer and other mobile devices (such as smartphones, tablets, etc.) that allow an analysis of the use of the respective devices. In some cases, the data is evaluated across devices. Google Audience obtains access to the cookies created when using Google AdWords and Google Analytics. Within the scope of this use, data, specifically the IP address and activities of the users, may be transmitted to a server of Google Inc. and stored there. Google Inc. may transfer this information to third parties insofar as this is required by legislation or if the processing of this data is to be carried out by third parties. You can prevent the collection and transfer of personal data (in particular your IP address) and the processing of this data by disabling the execution of Java Script in your browser or installing a tool such as 'NoScript'. You can also prevent the collection of the data generated by the Google cookie and regarding your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser add-on from the following link (https://tools.google.com/dlpage/gaoptout?hl=en). For more information on data protection when using GA Audience, please visit the following link: https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283

 

4. DoubleClick

We use DoubleClick, a service provided by Google Inc. DoubleClick uses cookies to set user-based ads. The cookies recognize which ad has already been displayed in your browser and whether you have accessed a website via an ad which was placed. The cookies do not collect any personal information and cannot be associated with such information.

If you do not want to receive personalized ads, you can disable receiving ads by means of Google's ads settings.

For further information on how Google uses cookies, see Google's Privacy Policy.

5. Meta Pixel, Custom Audiences and Facebook Conversion

In order to meet the needs of our customers and the continuous optimization of our site, we use " Meta Pixel" on Facebook, a service provided by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are located in the EU, by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (hereinafter referred to as "Facebook"). 

Meta Pixel allows Facebook to designate the visitors to our site as the target group to whom ads are to be shown. We accordingly use Meta Pixel to ensure that the ads we place on Facebook (referred to as Facebook Ads) are only shown to those Facebook users who have expressed an interest in our site or who have certain characteristics, e.g., an interest in the dental topics that we have shared on Facebook (referred to as Custom Audiences). In addition, by using Meta Pixel, we try to ensure that our ads on Facebook correspond to the potential interest of users. Finally, by using Meta Pixel, we also seek to determine the effectiveness of our advertising on Facebook by recording whether users were directed to our site by clicking an ad on Facebook (referred to as Conversions). 

The data is processed by Facebook in terms of the provisions of Facebook's data policy. General information on the use of data can be obtained at https://www.facebook.com/policy. You can find further information about Meta Pixel at https://www.facebook.com/business/help/651294705016616

 You can adjust the types of ads that you see on Facebook in your Facebook account settings. The relevant settings can be found at https://www.facebook.com/settings?tab=ads; these settings apply to all platforms. 

In addition, you naturally also have the right to object to the collection of your data by Meta Pixel as well as to the use of your data in connection with advertising on Facebook. Please use the following link for this purpose https://www.facebook.com/ads/preferences/?entry_product=ad_settings_Screen

 

VI. The rights of the data subject

You have the right:

  • In terms of Article 15 of the GDPR, to demand information about your personal data that we are processing. In particular, you can demand information on the purposes of the processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the envisaged period for which the data will be stored, the existence of the right to rectification, erasure, restriction of the processing, or the right to object to such processing, the existence of a right to lodge a complaint, any available information as to the source of your data, if this was not collected by us, and the existence of automated decision-making, including profiling, and, if necessary, meaningful information about the details thereof.
  • In terms of Article 16 of the GDPR, to demand the rectification or completion of your personal data stored by us without undue delay.
  • In terms of Article 17 of the GDPR, to demand the erasure of your personal data stored by us, except where the processing is necessary to exercise a right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.
  • In terms of Article 18 of the GDPR, to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you, the processing is unlawful and you oppose the erasure thereof, or we no longer need the data but you require the data for the establishment, exercise or defense of legal claims, or you have objected to the processing pursuant to Article 21 of the GDPR.
  • In terms of Article 20 of the GDPR, to receive your personal data that you provided to us in a structured, commonly used, and machine-readable format, or to have it transferred to another controller.
  • In terms of Article 7 (3) of the GDPR, to withdraw your consent at any time. As a consequence, we shall no longer be permitted to continue processing the data based on this consent in future.
  • In terms of Article 77 of the GDPR, to lodge a complaint with a supervisory authority. In general, you may lodge your complaint with the supervisory authority at your usual place of residence or place of work, or at our company's principal place of business.

 

VII. Right to object

If your personal data is being processed on the basis of legitimate interests in terms of Article 6 (1) (f) of the GDPR, you have the right to object to the processing of your personal data in terms of Article 21 of the GDPR, insofar as there are grounds for this arising from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object that we will implement without you having to specify any particular situation.

If you would like to exercise your right to object or withdraw your consent, sending an e-mail to ZGF0ZW5zY2h1dHpAcmVuZmVydC5kZQ== is sufficient.

 

VIII. Data security

We use the popular SSL (Secure Socket Layer) method during your visit to our site, in conjunction with the highest level of encryption supported by your browser. Usually, this is 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. Whether an individual page of our website is displayed in an encrypted form is indicated by the locked representation of the key or lock icon in the bottom status bar of your browser.

We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction, or unauthorized access by third parties. We continuously improve our security measures in line with technological developments.

 

IX. Validity and modification of this data protection policy

This data protection policy is currently valid in the version of May 2018.

Due to the further development of our website and the offers contained therein or as a result of changes to the statutory or official requirements, it may be necessary to modify this data protection policy. You can view and print the currently applicable data protection policy at any time from our website at https://www.renfert.com/miscellaneous/data_protection.