You can reach our service team in the following ways:
By telephone or email: Find all global contacts here
In Germany via our chatbot Ric: You can find him on the bottom right of your screen on the German Renfert website.
Via Teamviewer remote desktop help, you can download the necessary software here (please get in touch with our service team first for instructions).
Via Augmented Assistance to share your issues in realtime (please get in touch with our service team first for instructions):
Google Play Store: TeamViewer Assist AR (Pilot) – Apps bei Google Play
Apple App Store: TeamViewer Assist AR (Pilot) im App Store (apple.com)